Terms of Service

Terms of Service

These Terms of Service govern your use of the Lumiq website and the purchase of products from us. By accessing our site or placing an order, you agree to be bound by these terms.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian. We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

All products displayed on our website are subject to availability. We reserve the right to modify or discontinue products without prior notice.

We make every effort to display product information accurately; however, we do not guarantee that descriptions, images, or other content are error-free.

3. Prices & Payments

All prices are listed in GBP (£) unless stated otherwise. Prices may change without notice.

Payments are processed securely through trusted third-party payment providers. Lumiq does not store or have access to your full payment details.

4. Orders & Acceptance

Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order due to stock issues, pricing errors, suspected fraud, or other legitimate reasons.

If your order is cancelled after payment, you will receive a full refund.

5. Shipping & Delivery

Delivery times are estimates and may vary depending on location and external factors. Lumiq is not responsible for delays caused by customs, postal services, or circumstances beyond our control.

Tracked delivery is provided where available.

6. Returns & Refunds

Returns and refunds are handled in accordance with our Refund Policy and applicable UK consumer protection laws.

Customers have the right to cancel their order within 14 days of receiving the product, unless an exception applies.

7. Intellectual Property

All content on this website — including text, images, logos, and designs — is the property of Lumiq and may not be used, reproduced, or distributed without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Lumiq shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these terms limits your statutory rights under UK law.

9. User Responsibilities

You agree not to misuse the website, engage in fraudulent activity, or attempt to interfere with the website’s functionality or security.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of these websites.

11. Changes to These Terms

We may update these Terms of Service at any time. Any changes will take effect once posted on this page.

12. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of England and Wales.

13. Contact Information

For questions about these Terms, please contact us at:

Email: support@lumiqoficial.com